White Glove International
Privacy Policy
Please read this page carefully and in its entirety as it details important information on our policies and the terms and conditions you are agreeing to when utilizing our website and services.
1.0 Agreement; Terms and Conditions
By visiting, using or ordering from this website, you expressly agree to be bound by the following terms and conditions and to adhere to these Terms and Conditions and all applicable laws and regulations governing this website.
If you break these Terms and Conditions, White Glove International reserves the right to prevent your future use of this website, cancel your ticket order, and/or take appropriate legal action and remedies available against you.
2.0 Changes in Terms and Conditions
White Glove International reserves the right to change these Terms and Conditions at any time. Posting updated Terms and Conditions on this site will make the new Terms and Conditions effective immediately and binding on all users of this website without exception. Therefore, please check this page of the website periodically for updates.
3.0 Ticket Purchase Policy
White Glove International hereby discloses that the purchase price of the tickets contains a service charge or profit which has been added to the face value of the tickets, and that, as of the date of your purchase, White Glove International may have no contract to obtain the tickets at a certain price from a person in possession of the tickets, or from a person who has a contractual right to obtain the tickets from the primary contractor, and may not be able to supply tickets at the price or range of prices identified or advertized on this website.
White Glove International agrees to use its best efforts to procure and to deliver, prior to the date of the event, the tickets described.
Should White Glove International fail to deliver to a BUYER the full quantity of tickets contracted for, White Glove International's sole obligation or liability shall be limited to the return to BUYER of any deposits and/or payments for undelivered tickets previously made by BUYER to White Glove International under this Agreement.
White Glove International shall not be liable for any incidental, special, or consequential damages or for loss or expense directly or indirectly arising from White Glove International's obligations under this Agreement, and BUYER agrees to waive any additional rights or remedies conferred upon it now or in the future under Georgia law.
Due to policies set forth by the organizers of the events for which tickets are sold on this website, White Glove International cannot issue exchanges or refunds after BUYER has placed an order, unless White Glove International is unable to fulfill the order. White Glove International is not responsible for lost, stolen, damaged or destroyed tickets once tickets are certified as delivered or are in BUYER'S physical possession. Please note that direct sunlight or heat can damage certain types of tickets.
4.0 Indemnity
All users and visitors of this website agree to indemnify and hold White Glove International, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of this website, including your use of this website to provide a link to another website.
5.0 Privacy Policy
- a. Overview
White Glove International is firmly committed to protecting the privacy of our customers and visitors to our website. This page details how we collect information from customers and visitors, what we do with that information, how secure the information is kept and what alternatives you have available regarding our mailing lists. - b. What information we gather and track and what we do with it
The IP (Internet protocol) address and browser type of each visitor is automatically recorded in our website site usage logs. This information helps us to administer our website and make it more efficient to give visitors an overall better Package when visiting our site. This information does not help to individually identify any single user or groups of users. Thus, users remain completely anonymous with the type of information gathered.
If a visitor simply browses our site, no personal information is entered and therefore remains anonymous.
A mailing list on which all visitors may register to receive updates on new ticket availability and special offers from time to time is OPTIONAL. Contact information gathered for the mailing list is kept internal to our company at all times. It will not be sold or otherwise revealed to third parties at any time.
From time to time, we have joint promotions or special offers with third party companies and these may be publicized to members of our mailing list. However, at no point will the contact information of members on the list be revealed to our third party partners. All mailings to members will come directly from our email servers.
Members of the mailing list may opt-out of receiving future mailings at any time using an easy 2-step procedure. Each mailing sent to members will include complete information at the end of the mailing on how to opt-out of future mailings.
When a visitor makes a purchase on our site, we will collect full contact details and payment information from the customer. This information will not be sold or otherwise revealed to third parties at any time. It will be used primarily to communicate with the customer in order to promptly fulfill the order.
From time to time we have joint promotions or special offers with third party companies and these may be publicized to customers. However, at no point will the contact information or payment information of our customers be revealed to our third party partners. All mailings to customers will come directly from our email servers. - c. Cookies
Cookies are small text files that your web browser creates and stores in a cookies folder on your hard drive. These text files have no way of carrying viruses or inflicting any damage upon your computer. The cookies that we store for the period of your visit do not in any way allow us to view the rest of the contents of your computer, control your computer in any way, or extract any personal information stored in files on other parts of your computer.
Cookies are used to allow our shopping cart to function properly. Therefore, you will need to have cookies enabled in your browser in order to purchase tickets from us.
Your payment information, home address and other contact details are NOT stored in the cookie once you exit our site. The cookie only lasts for the period that you remain on our site and use the shopping cart to make a purchase. - d. Security of sensitive data
We have rigorous security measures in place, both online and offline, in order to protect sensitive data from mailing list members and customers.
For online security:
All transactions are carried out on our secure server and are encrypted with full 128-bit encryption. Our secure server certificate is issued by Verisign, the premier authority for the issuance of secure server certificates around the world. Click here to view details about our secure server certificate.
Customer information stored in our online database is protected from hacking attempts by industrial strength firewall software and database protection measures. We are constantly upgrading our systems as new technology becomes available in order to maintain the highest level of online security and data integrity.
For offline security:
Employees with access to customer information or other sensitive information are not permitted to remove this information from our office premises at any time. We limit the number of employees with access to sensitive information to the minimum required to provide top-notch service to our customers and members. - e. Opt-out Policy
Members of our mailing list can refer to any copy of a mailing received from us for details on our easy 2-step opt-out procedure. For customers that do not wish to receive any further correspondence from us, please email us at: sales[at]razorgatorPackages.com and state your full name, email address and reason for wishing to opt-out. All opt-out requests will be honored promptly and courteously.
6.0 Non-Affiliations
White Glove International is an independent, privately owned company engaged in the business of buying and selling tickets at a premium for sporting events, concerts, and theatre. The amount charged over the face value of the tickets represents our fair compensation for the difficulty involved in obtaining premium seating to hard-to-get and sold-out events.
White Glove International is in no way affiliated with any box office or Official organizers (e.g. FIFA, ATP, NBA, NCAA, etc) of the events for which we obtain tickets.
7.0 Contacting Us
If you have any questions about the above Terms and Conditions, please contact: Access to Personally Identifiable Information If your personally identifiable information changes, or if you no longer desire our service, you may [correct, update, delete or deactivate it] by emailing our Customer Support at sales[at]razorgatorPackages.com or by contacting us by telephone or postal mail at the contact information listed below.
White Glove International Inc.
4300 Biscayne Boulevard Suite 202 Miami, Florida 33137
National: 1.888.627.0704
Fax: 1.305.381.887
